Returns Policy

Returns & Exchanges

We understand that returns may be necessary from time to time, and we’re committed to making the process smooth and hassle-free for you.

How to Initiate a Return

To start a return, please contact our support team via the Contact Us page within 30 days of receiving your order. To help us process your request promptly, kindly include the following details:

• Full name used for the order

• Order number

• A clear description of the issue

• Supporting photos (if applicable)

• Your preferred resolution: refund or replacement

Important Notice

Please review your order carefully before completing your purchase. We are not responsible for errors caused by:

• Typographical mistakes

• Incorrect image uploads

• Wrong product selection

Return Eligibility

You may return non-sale items within 30 days of delivery if they meet all the following criteria:

• In new or gently used condition

• Unwashed, with all original tags intact

• Accompanied by proof of purchase (receipt or order confirmation)

Note: Items marked as final sale or personalized/custom-made items are not eligible for return unless damaged or defective.

Return Shipping Information

• Cost: Free returns for items that are damaged or defective.

• Return shipping fee: $0.00

Step-by-Step Return Process

1. Contact Us
   Email us at [email protected] to request a return. Our team will provide the return address and further instructions.

2. Prepare the Package
   Include a printed copy of your order confirmation or receipt in the return package.

3. Ship Your Return
   Use your preferred shipping service or your local post office. Please share the tracking number with us once shipped.

4. Receive Confirmation
   After we receive and inspect your return, we’ll send a confirmation email. You’ll be notified if your refund or replacement is approved or declined.

Need Assistance?

If you have any questions or require additional help at any point, don’t hesitate to Contact Us. We’re always here to support you.